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Garage CRM
Every customer. Every car. One record.
Garage CRM that ties every customer to their vehicles, service history, communication and lifetime spend — and lets you market back to them on SMS, email or WhatsApp.
Customer hubs acrossIndiaUKUAEUSAAustraliaSingapore+ 60 more countries
Customer hub
One record. Every interaction. Forever.
Customers have vehicles. Vehicles have service history. Each visit becomes a job, an invoice, photos and notes — all attached to one customer record.
- Phone-number search opens the full history
- All vehicles tied to one customer
- Lifetime spend & visit count visible at a glance
- Tags for VIP, fleet, problem-customer
Customer hub
Today↑ 12%
This week↑ 18%
This month↑ 24%
Marketing
Reach the right customer with the right message
Audiences segment customers by behaviour and demographics — last visit 3-6 months, spend > ₹25k, EV owners, fleet customers. Run campaigns against audiences with SMS, email or WhatsApp.
- Audiences saved & reused across campaigns
- SMS · email · WhatsApp templates
- Delivery / open / click reports
- STOP-handling for compliance built in
Marketing
Today↑ 12%
This week↑ 18%
This month↑ 24%
∞
History per customer · forever
6+
Audience filters
3
Channels · SMS · email · WhatsApp
20+
Currencies for global shops
CRM done right for garages
A CRM built around the vehicle, not just the contact
Generic CRMs (HubSpot, Salesforce) treat people. Autodots treats people + their cars + their cars' history.
Vehicle Passport
Service history per car. Customer-facing. Drives repeat business months later.
Customer tags
VIP · fleet · insurance · warranty · seasonal — tag once, filter everywhere.
Audiences
Lapsed (3-6 months) · VIPs · EV owners · fleet — saved & reused.
Live chat
Talk to your customers from inside the admin — chat history saved on the record.
Mechanic app
Power your team on the go
Mechanics work from a phone — start & stop time, upload inspection photos, mark jobs ready. Front desk sees it instantly on the workboard.
- One-tap time tracking
- Photo inspections attached to jobs
- Customer auto-notified at each stage
- Works offline — syncs on reconnect
Garage CRM — Autodots vs generic CRMs
Why a CRM built for garages beats a generic one.
| Feature | Autodots | Generic CRM (HubSpot · Salesforce) |
|---|---|---|
| Customer record | Yes | Yes |
| Vehicle records tied to customers | First-class | Custom object — manual setup |
| Vehicle Passport (service history) | Built in | No |
| Audience segmentation by spend / visit | Built in | Yes (with workflow setup) |
| WhatsApp campaigns | Built in | 3rd-party add-on |
| Tied to estimates & invoices | Same platform | External integration |
| Pricing | Free starter plan | $$$ per seat |
Sai Auto Care
“When a customer calls, my receptionist sees the full picture in one screen — last 5 services, open invoice, photos from their last inspection. Saves us 5 minutes per call.”
— Manish R., Owner
Auckland Auto
“Our reactivation campaign on the “lapsed 3-6 months” audience brought back 18 customers in a single Saturday. The audience filter alone paid for the year.”
— Sarah K., Manager
Build the customer relationships that actually pay back.
Free to start. No card. Customer hub, Vehicle Passport, marketing — all in one.
Already on HubSpot or Zoho?
Sync customers and events via webhook or REST API — keep your CRM, layer Autodots on top of the shop side.
Talk to usGarage CRM — FAQ
A garage CRM (customer relationship management) is the customer hub of an auto repair business — every customer's details, vehicles, service history, communication, marketing audience membership and lifetime spend, in one record. Autodots is a full garage CRM, plus the shop ops + marketplace.