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From the customer's booking to the post-service follow-up, Autodots covers every step of the auto repair workflow — and the customer marketplace on autodots.io fills the bays in between.
Every car that comes into your shop touches all five steps. Autodots covers each one — and the data carries forward.
Customer books online from autodots.io or you create the appointment manually.
Vehicle photos, mileage in, customer concerns — recorded on the job card.
Services + parts + tax. Sent for e-signature on the customer's phone.
Workboard + mechanic time tracking + inspection photos as the work progresses.
Invoice, online payment, Vehicle Passport entry, follow-up campaign.
Every field flows forward. The customer's phone from booking goes into the estimate. The estimate's line items become the invoice. The invoice's parts deduct from inventory. The completed job lands in the Vehicle Passport. All automatic.
Generic shop software treats every job as a transaction. Autodots is built around a vehicle and the relationships that come with it.
Customers find you on autodots.io and 1,500+ city/service pages — bookings drop into your appointments.
Workboard, mechanic phone app, photo inspections, time tracking. Made for the way repair actually flows.
Estimates approved on the customer's phone, invoices paid online — same flow start to finish.
Service history that follows the car and the customer. The reason they come back next year.
Mechanics work the lifecycle from a phone — start time, upload inspection photos, mark step complete. Every action flows back to the workboard.
What full coverage of the auto repair workflow actually looks like.
| Step | Autodots | Other shop software |
|---|---|---|
| 1. Online customer booking | Built-in marketplace | External tool / phone only |
| 2. Vehicle intake + photos | On the job card | Yes |
| 3. Estimate with e-signature | Customer-phone friendly | Yes |
| 4. Workboard + mechanic phone app | Yes | Often desktop only |
| 5. Online invoice payment | Stripe / Razorpay / PayPal | Often Stripe-only |
| Vehicle Passport (customer-facing) | Yes | Internal only |
| Marketplace re-engagement | SMS · email · WhatsApp | Email only or 3rd-party |
“Every step from booking to follow-up is in one place. The bays don't sit idle anymore — when a customer walks out, the next one is already booked through the marketplace.”
“The Vehicle Passport closes the loop. Customers come back six months later because we sent them their service history with their next-due date.”
Free to start. No credit card. Set up in 30 minutes — first estimate written before lunch.
Browse the help center for step-by-step guides on each lifecycle stage.
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